- About The Store
- Home Safety FAQs
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Orders placed with a shipping address within the state of Illinois will be subject to Illinois state tax of 10%.
If you are an Illinois business or government agency and feel that you are tax exempt, please fax your contact information and a copy of your tax-exempt letter to (847) 991-7189. Once we receive and file your tax-exempt letter, we will e-mail you confirming that you are ready to make your tax-exempt purchase.
If you wish to set up a terms billing account with us, please click here to apply online. Once your terms application has been approved by our credit department, you will receive a confirmation e-mail with your account information.
Clearance items are items that we choose to significantly discount for your benefit. Typically, clearance items are items discontinued by the manufacturer and that we have a limited supply remaining in stock. Due to the nature of clearance items, all clearance item sales are final and are not returnable.
We offer promotions and discounts to our customers on a regular basis. If we have any promotions currently running you may view them at the top of our home page www.FirstAlertStore.com.
When you purchase an item, you are also given the opportunity to provide your e-mail address to receive coupon codes and updates on limited offers. This is a great way to stay informed of upcoming promotions and deals. Only One coupon code may be used per order.
First Alert is dedicated to fire safety and providing the best pricing possible to all fire services & departments. Purchase smoke alarms, carbon monoxide detectors and more from our special fire services program. Simply contact us with what items you are interested in and one of our dedicated sales representatives will follow up with you to provide a quote. If you have any questions, please contact us at 847-991-4385.Send A Request Now
If you have made a recent purchase with us and would like a copy of your invoice please go to our order status page to look up your order.